At first, I was getting no incoming our outgoing calls or data...and had no bars. I called customer service and they did some updates and got that all straightened out a few days ago. The one thing they have not been able to resolve is...i can send texts but cannot receive them, UNLESS I make or receive a phonecall and then I get all those text messages at once. They don't know how to resolve this. I have done a soft reboot, a hard reboot, ive done the profile update, the PRL update, and the HTC software update and nothing is working. I have called on another phone and have turned my phone off, while they try to push through an update...but absolutely nothing has helped. I'm very frustrated and am seriously concidering not only a different phone...but a different carrier. (virgin mobile)

Any ideas?